When he realized the big video chains were going to make it almost impossible
for a small guy to succeed, he sold his business and bought a Subway
franchise. He figured he already knew what he needed to know about
merchant accounts when he opened the Subway, but it didn't take long before he
realized that he had been lied to by the rep he could no longer find and that
he had got taken again! But he had signed that contract thinking he was
locking in a good deal.
The reason we
tell you this is so you know that Don has been in your shoes, has retail
experience, and is now on a crusade to help people with their merchant
accounts. Very few businesses can be successful without taking credit
cards, and Don is here to help get them honest and reliable answers and save
money, headaches and problems.
"It's not how
much you make on an account," he says. "It's how many accounts you get
and how long they stay with you. From there, it's all word of mouth.
If you do right by someone and they realize they really did get a great deal
and you give them great personal service after the sale, they tell their
friends that own businesses. People appreciate it if they have a problem that
I show up instead of them having to talk to someone they can't understand from
India."
Don relates
most of the problems to merchant reps that are only in the business for a
short time that tell people anything or don't tell them enough just so they
get paid for a new account. They sell rates they don't exist and tell
half truths. The fact of the matter is that EVERYONE pays the same rates
through Visa and MasterCard. The big differences is on service charges,
fees, processing machine costs and contract fees. And some just feel they are
worth more or need to get more up front because they know you will get wise
and they will lose the business soon.
We at
CityBizDirectory can speak for Don. He came to us through our businesses
as someone they found that told them the truth and saved them money.
That was in 2006. He now has almost half of the
CityBizDirectory network using his services, and people are happy!
Don's real loves
are his family and baseball. Don played baseball for many years.
Many of you may recognize him for the many years he spent coaching at Verdow
field. Now that his kids are a little older, he is enjoying spending
time with his wife, kids and grandkids
Donald Kane
East Commerce Solutions
Merchant Accounts & Credit Card
Processing
Serving Cape Coral,
Fort Myers And All Of Lee County
239-297-4462 Phone
800-527-5395 ext. 248 Toll Free
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