| Ever wonder about that person at H&R Block who is
doing your taxes? Cheryl Wilcox, District Manager of all the H&R
Block offices in Cape Coral and Fort Myers, tells of one H&R Block
applicant who had worked for a competitor the year before. The
competitor manager asked, “Have you ever done taxes?” She said she
had, so without testing her that company sat her at a desk working
with customers. She soon learned that another of her co-workers had
started preparing customers’ forms with only three hours instruction
on the computer. |
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It doesn’t work quite that way at H&R Block. Every H&R Block
preparer must first of all complete the H&R Block Income Tax
Course, an intensive 69 hour course full of tax law information
and practical application using the proprietary Tax Preparation
Software. Secondly, the newly hired preparer must take a course
called Skills for Success. It is an additional 30 hours of
instruction taught just before tax season begins, that is required
of everyone H & R Block hires.
At H&R Block Tax School, you first learn to do taxes by hand – the
old fashioned way then on the computer utilizing their famous
software. That way you develop a sense of how things work and what
kind of result to anticipate as you go along. At H & R Block, the
preparer you sit down with has over 100 hours of training and
experience, even if you are his or her first customer.
As we all learned from Ken Jennings on Jeopardy a few years ago,
most preparers are hired by the tax season. Many come back year
after year, so some of the locals have 20 to 30 years experience,
but regardless, every preparer must still undergo successfully
complete 24 hours of additional training to be rehired, and thirty
hours if they wish certification. So you figure out how much
schooling a 30-year veteran has!
Cheryl and her staff train and screen preparers, hire the best,
and open and manage H&R Block’s 22 local offices and over 300
employees for tax season. Tax school starts in August.
In 1976 hairdresser Cheryl Wilcox and her husband sold everything
and left Akron, Ohio for Florida. He went to work with the City of
Ft. Myers. Cheryl, now allergic to hairdressing chemicals, took
the H & R Block course and became a tax preparer. She then was
soon promoted to manager in Tallahassee. In 1996 Cheryl became the
District Manager in Fort Myers. She insists, “Everyone should take
a tax course. Even if H&R Block prepares it, you still sign your
return and swear it’s correct, so it’s best if you know what’s
going on.”
“The great part of working as a preparer is it’s seasonal, and if
you move, the possibility of jobs is very high.” Evidently, so are
the possibilities of promotion if you work with Cheryl. Four of
her assistants have become district managers.
Cheryl and her husband, both avid golfers, have 2 daughters, one
son, 5 grandsons and 3 granddaughters.
|
In Fort
Myers
4600
Summerlin Road C-8
Ft. Myers,
FL 33919
239-278-4300 |
In Cape Coral
1338 Del Prado Blvd
Cape Coral, Fl 33990
239-574-5868
|
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